Incentive Intelligence

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communication

But We Were on a Break!

Everyone gets tired of everyone at some point. We can’t be “on” 24/7. Your program is no different. Don’t be afraid to take a break and NOT reward anything. That’s okay. Too much rewarding or too many promotions can make… Continue Reading →

Formula for Incentive Program Success

Tell me what you want you want/need done and ensure I understand you.  Tell/teach me to do what you want and ensure I understand you. Make sure there is a reason to do it and help me personally connect to… Continue Reading →

Lighten Up Francis!

Don’t take your incentive program so seriously. I know it is supposed to help you increase sales or drive profits. That’s serious business. And, if designed correctly it should do that about 90% of the time. But remember, all work… Continue Reading →

You Are What You Signal

Your mission and values say you respect the customer and would never lie to them to make a buck. But your incentive program provides huge rewards for increasing sales to clients based solely on total dollars sold and no other… Continue Reading →

The Forgotten Program

I kid with clients that most of the programs I see run by my competitors are “Ron Popeil” programs. They set them and forget them. The programs launch with a bunch of fanfare. And then maybe once a month the… Continue Reading →

Being a Participant VS Participating

Back in 2007 I read a post on a site that is no longer showing up in a google search. So much for the internet “always” remembering. (But I do. Ping me if you forgot where you put your keys.)… Continue Reading →

Enterprise Incentive and Recognition Design – Part Trey – Design for the Many – Not the Few?

This is the 3rd in the 5-part series on things to consider when designing incentive and recognition strategies for the enterprise. First of all, please don’t assume any of these individual postings in the series are exhaustive of how to… Continue Reading →

Words With Friends – Words With Emotion

Incentives and rewards influence behavior. Recognition influences behavior. Simply paying attention influences behavior (ask Elton Mayo and Fritz Roethlisberger after their studies at the Hawthorne plant in the 1920s). What you say influences behavior. HOW you say things also has… Continue Reading →

Alina Tubman on the “PaulCast”… Audit the Finance Department?

Another “PaulCast” is up and ready for your listening pleasure (or not). I know Trump is upset about not earning an Emmy and so am I. The whole podcasting industry is rigged I tell ya. Rigged! But seriously folks. Today’s… Continue Reading →

3 Words to Add to Employee Titles to Drive Engagement

If you work in corporate America you worry about employee engagement. If you work in corporate “World” you worry about employee engagement. And if you pay attention to employee engagement data you know it really hasn’t changed much in 10… Continue Reading →

How To REALLY Design an Incentive To Drive Behavior

There are no shortages of people telling you how to get things done at work. I’m one of them. There is, however,  a shortage of people who will HONESTLY tell you how to get things done at work. Too often… Continue Reading →

The Only 2 Incentives You Really Have to Think About

If I had a nickel for every time someone asked me “what incentive should I run to help me grow my business?” I’d have enough nickels to buy something really expensive. If I had a dollar for every time I’d… Continue Reading →

Read Less – Excel More | Your SoMe Addiction is Hurting You

Hello… my name is Paul. I’m a social media and industry news addict. Truth. I actually have an app installed that won’t let me open Facebook during certain hours. I can’t disable it. I can’t reboot the computer and start… Continue Reading →

Deep Thoughts Shallow Brains

Is it just me or have we seen a huge uptick in pithy sayings set top of beautifully photographed scenes?  Like you, I read them and nod my head in agreement. In the past these visual soundbites (or do we… Continue Reading →

Chester Cheetah Has Your Employee Happiness Right Here!

  We have almost reach comedic levels of posts on employee engagement, satisfaction, happiness and recognition. I am pretty confident I could bet you a year’s salary that you can’t go two days without seeing at least 5 posts on… Continue Reading →

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