Incentive Intelligence

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The Forgotten Program

Incentive Programs Are Not About Shopping

Never Allow Program Participants to “Buy Up” to Get Awards

Rewarding Luck but Ignoring Behavior

Your Incentive Program Shouldn’t be About Incentives

Rebooting Incentive Intelligence

The “Intelligence By Proximity” Fallacy

But let’s not let someone get away with “intelligence by proximity” or as I like to say – “Standing next to Einstein” and hoping the buyer can’t tell the difference between them and a real thought leader.

The Questions I Get Most Often About How to Design an Incentive Program

What do you call a reward program designed by committee? A Chimera!

I read Michael Crichton’s book “Next” a few years back. The book focuses on gene therapy and the use – or more accurately –the misuse of genetic material.   Early on in the book the concept of a Chimera was brought up.  A… Continue Reading →

Never Cross the Social and Market Norms Streams

One of my favorite books on influence is “Predictably Irrational” by Dan Ariely. It’s a mash up of “Freakonmics” and “Influence: Science and Practice” and “Fooled by Randomness.” I reference the book regularly and have my e-notes in a special file… Continue Reading →

One Question to Ask if You Want to Increase Performance

Incentive programs reward people for hitting specific goals.  Typically, you announce the requirements and as your audience performs and hit the specified hurdles, they earn awards – points, credits, what have you. The points earned can be redeemed for merchandise,… Continue Reading →

Incentive Award Choices – Focus on “We” Awards

What I thought about this weekend is that most companies would love to have all their employees (or their distribution channel and customers for that matter) focused on the best interests of the company.  However, that is a difficult task. … Continue Reading →

Why Employee Engagement Needs to Be Re-Thought (Warning: It’s a Rant)

I love being engaged on my job. I don’t think I’ve ever been more engaged. Mostly because I directly see (and hear) the value I’m adding to the company. I’ve had other employees say they are happy I’m at the… Continue Reading →

Chronicles of Hebert – #SHRM18 – The End of Days

“Final day of SHRM18. Every attendee looks like a tire with less than a 32nd of an inch of tread left on it. Many in the same clothes as yesterday. Pack light and the fashionistas be damned. You can see… Continue Reading →

Chronicles of Hebert – #SHRM18 Day 3 – Dawn’s Early Light

“Early to rise. Not to bed. The motto of 15,000 HR professionals. I saw the streets of Wacker, Wabash, Rush, littered with the detritus of HR parties, SHRM badges and vendor business cards. Business cards. Interesting they still have a… Continue Reading →

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