Many channel incentive programs require some sort of “enrollment” process. Almost every person in the program will have to agree to a privacy policy and program terms and conditions before they can play in the program. That’s friction many clients… Continue Reading →
Close your eyes. Imagine you’re a manager and you have 10 employees that you’re responsible for. Notice I didn’t say “10 employees who work for you”. That was on purpose. As a manager your REAL job regardless of what you… Continue Reading →
We are a one-trick pony society now. We have abandoned our ability to see our world as a complex set of iterations, interactions and interrelationships. We think the economy is ONLY a function of Fed interest policy. We think the… Continue Reading →
Are you taking responsibility for your own engagement at work? Are you the craftsperson of your own happiness? It seems from what we read today that companies own employee engagement and employee happiness. But not so fast says Monica Fochtman,… Continue Reading →
Most people think they know. My experience is that most people are wrong. But here I am to save the day. Below are the most important questions you need to answer before deciding whether to run an incentive program… Continue Reading →
Today’s post is sort of a “phone in.” A while back I read “The small BIG: Small Changes That Spark Big Influence” by Steve J. Martin, Noah Goldstein, Robert Cialdini. Cialdini is probably considered the father of the psychology of influence… Continue Reading →
We like hanging around people that are just like us. It’s comfortable and easy. But unfortunately, that can be boring as well. When I was first promoted to manager I was young and like most newly promoted managers I had… Continue Reading →
I subscribe to a lot of email newsletters. You’re welcome. One that I always look forward to getting is one by Bri Williams who hails from down under and who’s company People Patterns focuses on the psychology/behavioral science side of… Continue Reading →
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