Incentive Intelligence

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Engagement

Surprise and Delight

Most likely your sales incentive or channel incentive is designed to reward your audience for hitting their goals. Bless your heart as they say here in the south. You are doing your best I guess. But real programs – programs… Continue Reading →

Key to Performance? Keep Them Busy

I was putting together a program design the other day and as my usual process, I mapped the program activities out like a Gantt chart. The top “bar” covering the whole program timeframe was the base incentive – points or… Continue Reading →

It’s Not Just About Sales

There seems to be a theme running through my posts lately. That theme is incentive programs for channel partners and salespeople aren’t really about selling more stuff. That’s a side effect. But that isn’t the real outcome. Your incentive program… Continue Reading →

Who Really Drives Results?

Pick any sport… if you wanted your team to be the best would you spend money on the coaches office or the equipment needed to make your athletes better? Yeah. I thought so.  A few years ago when we started… Continue Reading →

Why Employee Engagement Needs to Be Re-Thought (Warning: It’s a Rant)

I love being engaged on my job. I don’t think I’ve ever been more engaged. Mostly because I directly see (and hear) the value I’m adding to the company. I’ve had other employees say they are happy I’m at the… Continue Reading →

3 Takeaways Outside #SHRM18 with Bob Kelleher

Last week I posted a podcast with Jim Kight of Focus 3 who will be presenting at SHRM 2018 in June about his 5-Driver System. If you haven’t listened in, it is worth your 17 minutes. Tim does a wonderful… Continue Reading →

#SHRM18 Being for the Benefit of Mr. Kight!

“The celebrated Mr. K Performs his feat on Saturday at Bishopsgate The Hendersons will dance and sing As Mr. Kite flies through the ring don’t be late Messrs. K. and H. assure the public Their production will be second to… Continue Reading →

Employee Engagement Isn’t an Employee Engagement Problem

I know I said a few weeks back I wouldn’t post again about employee engagement. Technically I said I wouldn’t post on the importance of employee engagement and this is a post about how to actually increase engagement which is… Continue Reading →

Why I can’t write another post about the importance of employee engagement.

Because it is 2018. That’s why. Writing another post on employee engagement would be like writing a post about why fire is good. Or why electricity is good. I think they’ve actually changed the opening scene of Animal House to… Continue Reading →

Austin Powers, Gandhi and Your Mom

Holding the envelope to my forehead, the large turban perched atop my head I read these words – Austin Powers, Gandhi and Your Mom. I pull envelope down, rip the short edge of the envelope off and blow into it… Continue Reading →

Your Company is no Longer Your Employees’ Nexus of Value

Remember the idea of the “company man”? I say that in true 1920s speak when that phrase was a popular derogatory remark about workers who would oppose the union because they were loyal to the company. Today it would be… Continue Reading →

Why All the Individual Suggestions for Engagement Are WRONG

Where there is demand there will be supply. Especially in the world of thought leadership. Thought leadership costs almost nothing to create and has almost zero downside. When was the last time someone went back and looked at a post… Continue Reading →

5-Part Blog Series in PDF Form – Thoughts on Enterprise Incentive & Reward Design

The first post in this series went up July 25, 2017 and the final installment was live on October 12, 2017. Can’t rush brilliance – or its opposite. I said when I started the series that I’d combine the posts… Continue Reading →

If You Manage People This Post Will Make You 100% More Effective

One of my all-time favorite books is “The Drunkard’s Walk. How Randomness Rules Our Lives.” I am a big fan of randomness – or more accurately – how we mistake randomness for causation or how we continue to ignore the… Continue Reading →

Being a Participant VS Participating

Back in 2007 I read a post on a site that is no longer showing up in a google search. So much for the internet “always” remembering. (But I do. Ping me if you forgot where you put your keys.)… Continue Reading →

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