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Stop Being Strategic

We value strategy and strategic thinkers. How often do you hear things like, “that person is really strategic” as if that was the ultimate level on some hierarchy of business value? I call BS on that. Strategy is important. It… Continue Reading →

I Can’t Understand Why Companies Never Buy Insurance for Their Incentive Programs

Domino’s Pizza offers insurance. If your pizza gets ruined after you pick it up, they replace it free. You probably have insurance on your car, your home, your life! But I find it very interesting that most clients won’t buy… Continue Reading →

So, How’s That Diet Going? Yeah, Me Too…

The holiday is behind us. I truly hope your Thanksgiving was filled with thanks (of course), was safe, and included all the trimmings that make for great memories. And for many of you (us?) who didn’t follow our diet plans… Continue Reading →

A Personal Thanksgiving Wish (NAW)

I don’t have a pithy quote to share with you all on this Thanksgiving Eve. I’m not Voltaire or Oscar Wilde.

I just have my simple Thanksgiving remembrances I bring into the light each Thanksgiving. Some are wonderful. Some painful.

Rule of 7 Come 11

The Rule of Seven is an old marketing adage that suggests in order for your message to have impact your audience needs to be exposed to that message at least seven times before they take action. Of course, like EVERYTHING… Continue Reading →

When Looking Backward is the Best Way Forward

I love this quote from Douglas Adams, of Hitchhikers Guide to the Galaxy fame: “We all like to congregate at boundary conditions. Where land meets water. Where earth meets air. Where bodies meet mind. Where space meets time. We like… Continue Reading →

Thanksgiving Wish List

I’m working with the better half of Incentive Intelligence this week to put together our menu for Thanksgiving. And by extension, the grocery list. You would think after 33 years of doing Thanksgiving we’d have the list committed to memory… Continue Reading →

Things Your Incentive Program Should Never Do

Incentive programs – or more accurately – influence programs – can and should do a lot of things for you. From shaping opinion and impressions to moving behaviors and creating results, incentive/influence programs are a strategic way to achieve very… Continue Reading →

There is No Perfect Incentive Program

Every program has pros and cons. Every award rule structure is an exercise in tradeoffs. If you create a program where anyone who hits their goal gets an award you open up the program for anyone to earn – and… Continue Reading →

The Tip O’Neill Incentive Program

A good portion of incentive and reward programs for salespeople, whether corporate or channel, are focused on the company (or sponsor) awarding the audience for achieving specific sales goals or other desirable behavior-based objectives. Most likely, based on some sort… Continue Reading →

You Don’t Run Incentive Programs To Be Nice

Companies run incentive programs that use non-cash awards for very specific reasons. Most of those reasons, if not all, participants will argue with. They will argue because their objective and the company’s objective, are very different. Companies don’t run these… Continue Reading →

You Look Like My Last Patient – Let’s Schedule That Same Surgery

Years ago, I read the book “Mastering the Complex Sale” by Jeff Thull. I found his book to be very enlightening. But that may be due to my age at the time and it was the first book on selling… Continue Reading →

Informed Speed – The New Black

I was going to go with the “I feel the need for speed,” but Tom Cruise isn’t as likeable to the masses as Will Farrell might be. But either quote will do. My point is the ability to launch fast,… Continue Reading →

Are You Faster Than a Tiger?

Over the years I’ve read a lot of books, blogs, articles and papers. Some information sticks with you. But a lot simply fades away like a politician’s promise. But one story I read years ago stuck with me. I think… Continue Reading →

Trick or Treat Your Self!

A month ago myself and too very scary guys from Behavioral Grooves – Tim Houlihan and Dr. Kurt Nelson – crafted our Frankenstein of an ebook called: “7 Deadly Sins to Avoid in Sales Incentive Design.” We then followed that… Continue Reading →

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